Privacy Policy

Our Commitment to Your Privacy

At Server Stack, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. We believe in transparency and want you to understand exactly what happens with your data.

This policy applies to all information collected through our website, email communications, and service interactions. By using our services, you agree to the data practices described in this policy.

Information We Collect

Information You Provide Directly

When you interact with our website or contact us, you may choose to provide certain information:

• Contact Information: Name, email address, phone number, and company details when you fill out our contact forms or request information about our services
• Communication Content: The messages, questions, or feedback you send through our contact forms or email
• Service Inquiries: Information about your arcade game project, technical requirements, and infrastructure needs

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Technical Data: IP address, browser settings, time zone, and referring website
• Cookie Data: Information stored through cookies and similar technologies (see our Cookie Policy for details)

Analytics Information

We use analytics services to understand how visitors use our website. This helps us improve site performance, identify technical issues, and enhance user experience. Analytics data is aggregated and anonymized where possible.

How We Use Your Information

Service Delivery and Communication

• Respond to your inquiries and provide information about our services
• Process your requests for consultations or project discussions
• Send follow-up communications related to your inquiries
• Provide technical support and customer service

Website Improvement

• Analyze website traffic and usage patterns to improve functionality
• Identify and fix technical issues or performance problems
• Optimize content and navigation based on user behavior
• Test new features and improvements

Marketing and Communications

• Send information about our services that may interest you (with your consent)
• Provide updates about new services or features
• Share relevant industry insights and technical resources

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, or our legitimate business interests. You have the right to withdraw consent at any time where we rely on consent as the legal basis.

Information Sharing and Disclosure

We do not sell your personal information. We only share your data in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and deliver our services. These providers may process your data on our behalf for purposes such as website hosting, analytics, email delivery, and customer support. All service providers are bound by confidentiality agreements and data protection requirements.

Legal Requirements

We may disclose your information if required by law, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have regarding your information.

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Access Controls

Access to personal data is restricted to authorized personnel who need it to perform their job functions.

Secure Storage

Personal data is stored on secure servers with regular backups and monitored for suspicious activity.

Regular Audits

We conduct regular security assessments and updates to maintain protection against emerging threats.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining reasonable safeguards.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When determining retention periods, we consider factors such as the nature of the data, potential risks from unauthorized use or disclosure, whether we can achieve purposes through other means, and applicable legal requirements. Once information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you. We'll provide this information in a commonly used, machine-readable format.

Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections or updates.

Right to Erasure

You can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for the purposes collected or if you withdraw consent.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider where technically feasible.

Right to Object

You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Restrict Processing

Under certain conditions, you can request limitation of how we process your personal information.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within the timeframe required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• Avoid filling out contact forms, account registrations, or any data-submitting features
• Disable cookies through your browser settings (see our Cookie Policy for more details)
• Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided below. We will process your request promptly and in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately so we can address the situation.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection requirements. These safeguards may include standard contractual clauses, adequacy decisions, or other legally approved transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll update the "Last Updated" date at the top of this page.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Email: info@server-stac-k.com

Phone: +1 (206) 394-7152

Address: 7891 Data Center Drive, Cloud District, Seattle, WA 98101

We'll respond to privacy inquiries within a reasonable timeframe, typically within 30 days. For complex requests, we may need additional time and will keep you informed of our progress.

Contact Information